Contact

Email

Write to support@zombieaivideo.app. We reply in English, usually within two business days.

Support tickets

If you have an account, the fastest route is a support ticket: sign in, open Settings, then Tickets. Tickets are tied to your account, so we can check your orders and renders right away.

What to include

• Billing or refunds: the email you signed up with and the date of the purchase.
• A failed render: the time you started it. Credits for failed renders are returned automatically, so check your balance first.
• A photo of you used without permission: the page or video in question. We remove it and close the account that uploaded it if the rules were broken.
• Privacy or deletion requests: the email on the account you want deleted.

Policies

Read the refund policy, privacy policy and terms of service.